Privacy Policy

This notice explains how Eykegai Consulting ("we") handles personal information when you visit https://eykegai.ca, contact us or book a call. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, where we work with people in the European Union or United Kingdom, the GDPR and UK GDPR.

Who we are

Eykegai Consulting, Registered in Ontario, Canada, BIN 1001808887, 39 Roehampton Ave, Toronto, ON, Canada. Contact for privacy matters: hello@eykegai.ca.

What we collect

• Information you send us: name, email address, company and the content of your message.
• Booking details you enter in Google Calendar appointment scheduling, such as name, email and the time you choose.
• Basic technical data our hosting server records automatically, such as IP address, browser type and pages requested, kept in server logs for security.
• A theme preference (light or dark) stored in your own browser. We do not use advertising or analytics cookies.

Why we use it

• To reply to enquiries and arrange and hold calls.
• To prepare proposals and manage engagements you ask for.
• To keep the website secure and working.
• To meet legal, tax and accounting obligations.

Where the GDPR applies, we rely on your consent, steps taken at your request before entering a contract, our legitimate interest in running and securing the website, or a legal obligation, as relevant.

Sharing

We do not sell personal information. We share it only with service providers that help us operate, such as our hosting provider, email provider and Google for scheduling, and where the law requires. These providers may process data outside Canada, including in the European Union and the United States, under contractual safeguards.

Retention

Enquiries that do not lead to an engagement are kept for up to 24 months. Client records are kept for the period required for tax and legal purposes. Server logs are kept for a short period for security.

Your rights

You can ask to access, correct or delete your personal information, withdraw consent, or, under the GDPR, object to or restrict processing and receive a copy of your data. Email hello@eykegai.ca and we will respond within 30 days.

Complaints

If you are unhappy with how we handle your information, please contact us first. You may also complain to the Office of the Privacy Commissioner of Canada or, in the EU or UK, your local data protection authority.

Changes

We may update this notice by posting a new version on this page with a new date.